Guides/Performance & Analytics

Recommend Analytics

How to read the Recommend Analytics dashboard in the Malachyte Portal

Recommend Analytics shows how recommendation components perform: how much they sell, how often shoppers click them, and which components do best.

To open it, go to Recommend → Analytics in the Malachyte Portal.

Choosing What to View

At the top of the page, clients can:

  • Pick the store from the menu in the top-left corner, if there is more than one.
  • Pick a Time Range (for example, Last 28 days), or set a Start Date and End Date.
  • Turn on Compare to compare two periods.
  • Choose a Subdomain.

The dashboard also shows when the data was last updated (for example, Last data update was at: Nov 3, 6:00 PM).

Summary Numbers

MetricWhat it shows
Active componentsHow many recommendation components are active.
Total attributable salesSales attributed to Malachyte recommendations in the selected date range.
Best performerThe top-performing component. Click View Performance to see its details.

Charts

ChartWhat it shows
Attributable sales over timeTotal attributable sales across the date range. Hover over the line to see the total for a single day.
Site visits over timeTotal site visits across the date range. Hover to see a single day.
Average order valueAverage order value for orders with at least one product recommended by Malachyte, by component.
Total attributable sales by componentSales broken down by the top 10 performing components.
Clickthrough rateThe percentage of shoppers who clicked on a recommended product, by the top 10 performing components.
Orders with recommended productsOrders with at least one product recommended by Malachyte, compared to total orders.

Individual Component Performance

The table at the bottom of the page shows each component's results for the selected date range:

ColumnWhat it shows
Component nameThe component's name.
Direct salesSales attributed directly to the component.
Influenced salesSales the component influenced.
Visitors countHow many visitors saw the component.
Orders with recommendationsOrders that included a product recommended by the component.
Average conversion rateThe share of visitors who placed an order.
Average order valueAverage value of orders with a product recommended by the component.
Clickthrough rateThe percentage of shoppers who clicked on a product in the component.

Use Columns to show or hide columns and Search to find a component by name.

Tip

A component with visitors but $0 in sales may not be placed where shoppers can buy from it, or may need different rules. Preview it in the Playground to check what shoppers see.