Guides/Performance & Analytics

Status

How to monitor system health and subscribe to real-time updates using the Malachyte Status Page.

The Malachyte Status Page is the central source of truth for the real-time health and availability of Malachyte services. Use this page to check for ongoing incidents, scheduled maintenance, or historical uptime data.

URL: https://malachyte1.statuspage.io/

Monitored Components

Malachyte tracks several key components so clients have visibility into every layer of the infrastructure:

  • MiQ APIs: The health of Malachyte's core API services and endpoints.
  • MiQ Portal: The availability of the Malachyte user dashboard and web interface.
  • Cloudflare Authoritative DNS: Monitoring the external network resolution that connects clients to Malachyte's services.

Status Indicators

The page uses the following color-coded system to represent service health:

StatusDescription
OperationalThe service is functioning as expected.
Degraded PerformanceThe service is working but may be slower than usual.
Partial OutageA specific subset of features or users is affected.
Major OutageThe service is completely unavailable.
MaintenanceThe service is undergoing planned updates (usually scheduled in advance).

Stay Notified

Malachyte recommends that all administrators subscribe to updates to receive immediate alerts when an incident is created, updated, or resolved.

Subscription Options

Click the "Subscribe to Updates" button on the status page to choose a notification method:

  • Email: Receive detailed logs and resolution summaries directly by email.
  • Slack: Get incident updates posted to a specific Slack channel.
  • Microsoft Teams: Feed status updates into a Teams channel via Webhook.
  • RSS/Atom Feed: Integrate Malachyte's status updates into existing monitoring tools or feed readers.

Historical Data

Transparency is a core value at Malachyte. Malachyte's Incident History at the bottom of the page can be used to review:

  • Past events and incident logs.
  • Root cause analyses (RCAs).
  • Malachyte's 60-day uptime percentage for each component.