Overview
How to get started with the Malachyte Portal
The Malachyte Portal helps you build and manage personalized product experiences across your site — without requiring engineers.
Through the Portal, you can preview customer experiences and customize product recommendations using a simple no-code interface.
Note: The portal is tailored based on whether you are using Shopify or a custom e-commerce platform. Some screens may differ slightly depending on your configuration.
Recommend
Malachyte Recommend allows you to customize the recommendations that display on your website. Recommendations rely on supervised machine learning models that are trained on your product data and user interactions.
Available Models
For your models, you can choose from:
- Recently Viewed: Displays products the user has interacted with lately.
- Recommended for You: Personalized suggestions based on individual behavior.
- Custom Models: Tailored options based on your specific business needs.
Search
Malachyte Search transforms your site’s search bar into an intelligent discovery tool.
Key Capabilities
- Typo Tolerance: Automatically corrects spelling errors to prevent "No Results" pages.
- Semantic Understanding: Recognizes synonyms and context (e.g., searching for "crimson parka" will surface "red winter jackets").
- Predictive Autocomplete: Suggests products and categories in real-time as the user types to speed up the path to purchase.
- In-Session Learning: Adjusts search rankings instantly based on the user's current browsing behavior.
Pro Tip: Use the Portal to review "Top Searches" and "Search Terms with No Results" to identify gaps in your product catalog or metadata.